Privacy Policy

Last Updated: 2025-04-12

1. Introduction

Kryos ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our temperature monitoring services and applications for refrigeration and freezer units ("Services").

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

2. Information We Collect

We collect the following types of information:

• Temperature Data: Information about the temperature and performance of your refrigeration units.
• Device Information: Data about the refrigeration units being monitored, including model, location, and operational parameters.
• Account Information: Your contact details, account credentials, and business information.
• Usage Data: Information about how you interact with our Services.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Services, including monitoring temperature data and sending alerts.
• To improve and optimize our Services and develop new features.
• To analyze usage patterns and trends to better understand how users interact with our Services.
• To communicate with you about service updates, technical issues, or promotional offers.
• To comply with legal obligations and enforce our terms of service.

4. Data Aggregation and Analytics

We may anonymize and aggregate temperature data to generate insights about energy efficiency, operational patterns, and industry benchmarks. This aggregated data does not identify specific customers or locations and may be used for research, product development, and industry reports.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us provide and improve our Services.
• Business Partners: Companies we collaborate with to offer integrated services.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your data and to treat it in accordance with applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Temperature data may be retained indefinitely in an anonymized format for analytical purposes.

8. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Withdraw consent for certain data processing activities
• Request deletion of your data (subject to legal requirements)
• Be informed about how your data is being used

To exercise these rights, please contact us at dean@kryos-tech.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: dean@kryos-tech.com